Ticket TCK-1044
FjordPay Markets
Age 04/06/2026 · Suggested action: Confirm the new webhook secret with the customer, then create a config update proposal.
Webhook deliveries started failing after the customer rotated their webhook secret in their own system.
Raw intake to structured package
Webhook deliveries started failing after the customer rotated their webhook secret in their own system.
Confirm the new webhook secret with the customer, then create a config update proposal.
Outcome
No draft / escalation
A customer-facing draft would create risk. Route to the required workflow first.
No customer draft generated
This is an intentional safety outcome, not a generation failure.
Confirm the new webhook secret with the customer, then create a config update proposal.
Confirm the new webhook secret with the customer, then create a config update proposal.
Review replay
Every reviewer action is persisted for audit and interview walkthroughs.
No reviewer action recorded yet. Use Accept, Discard, or Escalate to create the first audit event.